The Gallup Organisation interviewed 80,000 managers in over 400 companies to explore what great manager’s do differently with the hiring and retention of the best talent in their organisations and teams.
After much research and data gathering Gallup identified the following 12 Questions as the most relevant ones to measure the core elements needed to attract, focus and keep the most talented employees.
The 12 questions.
1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best, every day.
4. In the last 7 days, have I received recognition or praise for doing good work.
5. Does my supervisore, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?
7. At work, do my opinions seem to count?
8. Does the mission/purpose of my company make me feel my job is important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In then last 6 months has someone at work talked to me about my progress?
12. This last year, have I had opportunities at work to learn and grow?
You will notice that none of these questions address pay and benefits. This does not mean they are not important, it simply means they are equally important to every employee, good, bad and mediocre. Getting your renumeration packages and policies in line gets you into the starting position however it is no guarentee to retaining your talent.